Enthusify: Enthusify releases new "My Orders" tools

Thursday, April 11, 2013

Enthusify releases new "My Orders" tools

Enthusify just released a new set of tools for buyers. Buyers now have access to a repository of their orders. If a buyer makes a purchase and he/she is not logged in, the buyer can use the order number from the order to add the item to the repository. This tool enables buyers to provide feedback on more transactions. This release includes:


  • The item title links to the listing.
  • The seller username links to the seller's profile.
  • The "View Receipt" link works exactly the same as it does for sellers, except the receipt doesn't contain the "Payment Details" section.
  • The "Leave feedback" link is the functional equivalent of clicking on "Feedback" in "My marketplace tools."
  • "Contact Seller" is the functional equivalent of clicking on "Send Message" in the listing details of an item.
  • The "report a problem" link appears for purchases where Enthusify processes payment. Clicking on "Report a Problem / Request Refund" opens a lightbox that triggers an email to the Enthusify customer support team. Following the submission of an issue, a success message says, "An Enthusify staff member has been notified. We will contact you by email within 24 hours."




2 comments:

  1. Getting better and better by the day at the moment. Are you going to have a reputation system (as in 5 star type)?

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    Replies
    1. We already have a reputation system. Take a look at the reviews for this seller:
      http://elightbars.org/classifieds.php?accountid=1090&origin=2&p[accountid]=1090&p[origin]=2

      We can inport reviews from legacy feedback systems.

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